Our Warranty Promise
At PAPAQ Air Compressors, Generators & Inveters LTD, we stand behind the quality of our products with comprehensive warranty coverage that gives you confidence in your investment.
Comprehensive Coverage
Full protection against manufacturing defects and component failures
Expert Service
Professional repair and replacement services by certified technicians
Fast Response
Quick turnaround times to minimize downtime and disruption
Warranty Coverage Details
Air Compressors
- Standard Warranty: 12-24 months
- Extended Options: Up to 5 years available
- Coverage: Motor, pump, tank, controls
- Labor: Included for first 12 months
Generators
- Standard Warranty: 12-36 months
- Extended Options: Up to 7 years available
- Coverage: Engine, alternator, controls
- Labor: Included for first 24 months
Power Inverters
- Standard Warranty: 24-60 months
- Extended Options: Up to 10 years available
- Coverage: Electronics, transformers
- Labor: Included for first 12 months
Parts & Accessories
- Standard Warranty: 6-12 months
- Extended Options: Up to 2 years available
- Coverage: Manufacturing defects
- Labor: Installation support included
What's Covered
✓ Covered Under Warranty
- Manufacturing defects in materials and workmanship
- Component failures under normal operating conditions
- Electrical and mechanical malfunctions
- Premature wear of covered components
- Labor costs for authorized repairs (where specified)
- Replacement parts for covered components
What's Not Covered
✗ Not Covered Under Warranty
- Damage due to misuse, abuse, or negligence
- Normal wear and tear items (filters, belts, oil)
- Damage from improper installation or maintenance
- Environmental damage (corrosion, flooding, etc.)
- Modifications or unauthorized repairs
- Consequential or incidental damages
- Transportation costs (unless specified)
Warranty Registration
To ensure your warranty coverage is active, please register your product within 30 days of purchase. Registration helps us:
- Maintain accurate records of your purchase
- Provide faster warranty service
- Send important product updates and recalls
- Offer extended warranty options
Required Information for Registration
- Product model and serial number
- Purchase date and dealer information
- Installation date and location
- Customer contact information
Making a Warranty Claim
If you need to make a warranty claim, follow these simple steps:
Contact Us
Call our warranty hotline or submit an online claim form with your product details.
Provide Documentation
Submit proof of purchase, warranty registration, and description of the issue.
Diagnosis & Approval
Our technicians will diagnose the issue and approve the warranty claim if covered.
Repair or Replace
We'll repair or replace the defective product according to warranty terms.
Extended Warranty Options
Protect your investment with our extended warranty plans that provide additional coverage beyond the standard warranty period:
Basic Extended
+2 Years
Parts coverage with labor support
Premium Extended
+5 Years
Full parts and labor coverage
Comprehensive
+10 Years
Complete coverage with maintenance
Contact Warranty Support
For warranty claims, questions, or to register your product, contact our dedicated warranty support team: