Privacy Policy

How we protect and handle your personal information

Home Privacy Policy

Last Updated

June 8, 2025

Introduction

PAPAQ Air Compressors, Generators & Inveters LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request quotes
  • Subscribe to our newsletter
  • Create an account on our website
  • Make inquiries about our products or services
  • Participate in surveys or promotional activities

This information may include:

  • Name and contact information (email address, phone number, postal address)
  • Company name and job title
  • Product preferences and requirements
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our site
  • Referring website and search terms used
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Responding to your inquiries and providing customer support
  • Processing quote requests and providing product information
  • Sending newsletters and marketing communications (with your consent)
  • Improving our website and services
  • Analyzing website usage and performance
  • Complying with legal obligations
  • Protecting against fraud and security threats

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
  • Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a portable format
  • Opt-out: Unsubscribe from marketing communications

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Address
6 Torlage St, New Germany, KwaZulu-Natal
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